Optimum Lightpath®, a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, announced today that it continues to strengthen its deep customer relationship and partnership with Mack-Cali Realty Corporation. Mack-Cali, a Northeast commercial real estate leader, has brought Optimum Lightpath's services into more than 70 buildings to meet the stringent demands of its diverse tenant base, which spans financial services, healthcare and mid- to very large-sized enterprise customers.
"As an Optimum Lightpath customer, Mack-Cali knows first-hand the quality of services, customer care and overall experience they bring to market," said Nicholas Mitarotonda, Jr., Vice President of Information Systems for Mack-Cali. "Over the past eight years, we have worked with Optimum Lightpath to offer our tenants that same experience."
Mack-Cali operates primarily class A office and office/flex buildings located throughout the Northeast, including Optimum Lightpath's New York metropolitan area footprint. Mack-Cali buildings lit by Optimum Lightpath throughout the region include locations in Morris County, NJ; Jersey City, NJ; and Westchester County, NY, where a diverse client base seeks a range of services, including low latency, high bandwidth, disaster recovery, business continuity and more. Optimum Lightpath's ability to meet the wide range of tenants' needs with a comprehensive product line offered at a competitive price has been key to its success in working with Mack-Cali. Additionally, Optimum Lightpath's far-reaching, all-fiber network in the region contributes to fast turn-up times, which are very important to Mack-Cali's tenant base.
"Mack-Cali's relationship with Optimum Lightpath has emerged as a competitive differentiator, empowering us to attract and retain business, while assuring our tenants that they will always have access to high quality telecommunications services," said Mitarotonda. "Optimum Lightpath has successfully met the demand that our tenants have for cost-effective, high bandwidth services with fast turn-up times."
Serving The New York Metro Area's Financial Hot Spots
Optimum Lightpath and Mack-Cali's combined presence in regions that have emerged as key financial hot spots, including Jersey City, continues to expand. These markets are commonly considered strategic for financial services companies that demand low latency routes to connect to financial Electronic Communications Networks (ECNs), data centers and algorithmic trading systems. Optimum Lightpath has remained ahead of this demand with a far-reaching, all-fiber network that can deliver innovative products and services that are key to the financial community, including low latency optical transport service, 40 Gigabit optical transport service and Virtual Private Ring Service (VPRS).
"Optimum Lightpath is committed to continue meeting the increasingly stringent demands of the financial services community and our extensive work with Mack-Cali, combined with our ubiquitous all-fiber network ensures that our mutual customers have fast access to the services they need to be competitive," said Michael Sevret, Vice President of Sales for Optimum Lightpath.
Putting Customers First, Always
"At Mack-Cali, we put strong emphasis on our 'tenant first' philosophy, which Optimum Lightpath shares and has demonstrated time and time again," said Mitarotonda. "Whether getting telecommunications services to a tenant in a brand new location within just 24 hours following a devastating tornado, or beating quoted turn-up times when a customer needed to be up and running fast, we have always been able to count on Optimum Lightpath to be a true partner for us. The bottom line is that when Optimum Lightpath is involved, we know that our tenants are in good hands."
"Optimum Lightpath is rooted in the communities it serves, understands the distinct needs of the diverse customer base in our market and can bring our all-fiber, Ethernet-based services to new Mack-Cali tenants quickly and cost-effectively," said Sevret. "This market advantage, combined with a strong focus on delivering the best customer service experience, has enabled Optimum Lightpath to flourish among fierce market competition, while expanding our relationship with Mack-Cali and its tenants, which are all members of our smart community of customers. As we approach 75 lit buildings with Mack-Cali, we are extremely proud of the work we've done and look forward to continue growing together on the heels of market-leading telecommunications services and premium customer service."
Optimum Lightpath has selected Mack-Cali for its Customer Spotlight of the Month for April 2010.